Refund Policy - Mr. Virtual Card

Replacement/Refund Policy

We offer 7 days replacements guarantee if our card fails to work. You can also return your prepaid visa card as long as its validation remains and request for refund. In that case, the card needs to be unused with no transactional record. According to our refund policy, you will receive 50% of the amount you have paid. This is better than losing all of 100%, right?

24/7 Customer Support

We always stay closer to our clients. Our support team is active 24/7. You can reach us anytime with any kind of help or query. We will try to help at our best. If you face any difficulties with our product, report to us immediately. We will look into the matter and try to fix it in no time. Best customer satisfaction comes from best customer service. This is why we are dedicated to give our best and provide the most reliable customer service in the business.